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The WorkKeys family of products and services delivers a comprehensive suite of tools to align employer needs with learner outcomes/capabilities.  As the job analysis component of the suite, WorkKeys profiling provides job information the employer needs by defining the requirements that employees/job applicants/learners need to know to give them a realistic preview of employer expectations.  Long-time WorkKeys Profiler Lisa Hawk shares her thoughts below:

As I reflect back on the almost 20 years that I've been a profiler, the thing that stands out the most is how I am constantly amazed at just how hard things really are in jobs that we just make assumptions about. Simple things that we take for granted like watching something come down an assembly line at the speed of light, waiting for a physician to write an electronic order so you can then do your part of the larger picture and knowing that a person's life could depend on you doing your part, or understanding where the food in your grocery store originated from and how vital documenting point of origin is in the larger food supply.  I am amazed and humbled every time I do a profile-- regardless of the industry sector. This morning as I was driving through downtown Winston-Salem and was aggravated because an 18 wheeler truck had 2 lanes of traffic blocked- but while I was waiting for the driver to get the truck in the covered space (and being awed that they didn't take out an entire building)--  I remembered the profile I did of CDL drivers and how insanely challenging it was for them to back trucks up into an impossible space.

So, my take-aways: Doing the (profiling) training was the best thing I've ever done in my career because it has opened doors for me I would have never imagined. Not only do I get an opportunity to learn about everything you could possibly imagine, and things that you couldn't imagine - I also use that knowledge to secure grant funds, apprenticeship opportunities, and be heavily involved with local, state, and national economic development opportunities. That improves quality of life for my community, state, and nation. Plus, if I'm ever on Jeopardy- I stand a good chance of winning because I know things no one else does. 

Lisa Hawk, Director of Corporate Training and Business Development at Forsyth Technical Community College, Winston-Salem, North Carolina. 

“Being trained as an ���ϸ�����WorkKeys job profiler has helped Reynolds American Inc. better incorporate WorkKeys in our hiring, promotion, and training practices. We were also able to successfully align the pre-hire assessment capabilities at all five of our manufacturing locations.” 

Barbara R. Carter, Talent Acquisition Partner – Regulatory, Reynolds American, Inc.